Privacy Policy

Last updated: March 2026

1. Data controller

The voxdub.com website and the Voxdub app are published by Voxdub. For any questions about your personal data, you can contact us at [email protected].

2. Data collected

We collect the following data:

  • Account data : email address, name (if provided) when you sign up via Auth0.
  • Usage data : pages visited, features used, performance data, and anonymised session recordings (via PostHog).
  • Project data : video files, subtitles, and audio recordings that you import or create in Voxdub.
  • Payment data : processed directly by Stripe. We do not store any bank or card details.

3. Purposes of processing

  • Provide and maintain the Voxdub service
  • Manage your account and subscription
  • Improve the product using anonymised usage data
  • Send you notifications related to your account
  • Ensure the security of the service

4. Hosting and processors

Your data is hosted and processed by:

  • Auth0 (Okta) — authentication
  • Stripe — payments
  • AWS / OVH — hosting and file storage
  • Google Analytics — web analytics
  • Sentry — error tracking

5. Data retention

Your account data is kept for as long as your account is active. Project data is deleted when you delete your project or your account. Analytics data is anonymised after 26 months.

For inactive free accounts, we may delete project files (videos, audio, exports) after a prolonged period of inactivity. Before any deletion, we notify you by email and give you a window to log back in and keep your data; simply logging in during that window is enough to keep it. Accounts with an active subscription are not affected.

6. Your rights

In accordance with the GDPR, you have the right to access, rectify, delete, port, and object to the processing of your personal data. To exercise these rights, contact us at [email protected].

7. Cookies

Voxdub uses cookies that are essential to the operation of the service (authentication, preferences) and analytics cookies (Google Analytics). You can disable analytics cookies in your browser settings.